Data protection


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Call us today for a no obligation business consultation to see how we can support your business: 0161 724 2424 / NI 028 9446 5720

Excel-A-Rate Business Services Limited includes its associated companies, noted below:

• Excel-A-Rate Business Services Ltd;
• Excel A Rate Business Cash Limited;
• Prime Financial Services Limited.

"We", "our" or "us" means all the above companies of Prospect House, 389-391 Ainsworth Road, Radcliffe, Manchester M26 4HN. For the purposes of data protection law, we are a data controller in respect of your personal data. We collect and use your personal data and where applicable this may include information related to your spouse/partner, directors, partners and owners (your "representatives"). We are responsible for ensuring that we use your personal data in compliance with data protection law.

If you have any questions about this notice, about how we process personal data or about your rights over your personal data, our Compliance Officer can be contacted at compliance@excel-a-rate.co.uk or Compliance Officer, Excel-A-Rate, Prospect House, 389-391 Ainsworth Road, Radcliffe, Manchester M26 4HN

This notice applies to any personal data we receive from you, create or obtain from other sources and explains how it will be used by us. It is important that you take the time to read this notice so that you understand how we will use your personal data and your rights in relation to your personal data.

Personal data that we collect about you
We will collect and use the following personal data about you and your associates:

Use of Cookies
For full details on what cookies are, what they do, and which cookies are used by us, please see our Cookie Policy. To enable you to sign in and personalise your online experience we use "cookies". A cookie is a small text file that is placed on your hard disk by a web page server. Cookies contain information that can later be read by a web server in the domain that issued the cookie to you. Cookies cannot be used to run programs or deliver viruses to your computer. We use cookies to store your preferences and other information on your computer in order to save you time by eliminating the need to repeatedly enter the same information and to display your personalised content and appropriate advertising on your later visits to our website.

Information we receive from other sources

How we use your personal data
Your personal data may be used by us in the following ways:

Products & Services

Statistical Analysis

Legal basis for processing your personal data
We process your personal data pursuant to the following legal bases:

Sharing your personal data
We may disclose your personal data with our associates noted above and to third party service providers in the circumstances described below:

We will take steps to ensure that the personal data is accessed only by personnel that have a need to do so for the purposes described in this notice. We may also share your personal data with other third parties:

These third parties will be subject to confidentiality requirements and they will only use your personal data as described in this privacy notice. We may also share your personal data to the extent required by law, for example if we are under a duty to disclose your personal data in order to comply with any legal obligation including but not limited to disclosures made to: 

Transfer of personal data outside the European Economic Area

The information you provide to us will be stored on our secure servers in the United Kingdom. We will not transfer any personal data to other countries within the European Economic Area ("EEA"), neither will your personal data be transferred to, stored in, or accessed from a destination outside the EEA. 

How long we keep your personal data
How long we hold your personal data for will vary. The retention period will be determined by various criteria including:

If you are a customer we will retain your personal data for 7 years following the end of our relationship with you, unless we are required by law to keep it for a longer period of time (in which case, we will keep it until the expiry of the period required by law).

Your rights
You have a number of rights in relation to the personal data that we hold about you. These rights include:

You can exercise your rights by contacting us using the details set out in the "Contacting us" section below. You can find out more information about your rights by contacting the data protection regulator, the Information Commissioner, or by searching their website at https://ico.org.uk/

Changes to this privacy policy
We keep our privacy policy under regular review. Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

We are registered in the UK and our registered address is Prospect House, 389-391 Ainsworth Road, Radcliffe, Manchester M26 4HN and our company registration number is 3282233. Please contact us if you have any questions about our privacy policy or personal data we hold about you: Write to us at our address: Excel-A-Rate Business Services Limited, Prospect House, 389-391 Ainsworth Road, Radcliffe, Manchester M26 4HN. By telephone: 0161 724 2424. By e-mail: compliance@excel-a-rate.co.uk

Tel:0161 724 2424 / NI: 028 9446 5720 Email: enquiries@excel-a-rate.co.uk

Prospect House, 389/391 Ainsworth Road, Radcliffe, Manchester, M26 4HN

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Excel-A-Rate Business Services Ltd. Registered at Companies House, Cardiff, United Kingdom. Company Registration No. 3282233 & Excel-A-Rate Business Cash Ltd. Registered at Companies House, Cardiff, United Kingdom. Company Registration No. 08499935. Copyright Excel-A-Rate Business Services Ltd 2018 © All Rights Reserved

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