As bone-fide, respected members of the financial services industry, Excel-A-Rate is regulated by the Financial Conduct Authority (FCA). The Financial Conduct Authority is the official conduct regulator for 56,000 financial services firms and the financial markets in the UK. The following extract from the FCA web site explains what the FCA does:

"Financial markets need to be honest, fair and effective so that consumers get a fair deal. It is our aim to make markets work well - for individuals, for business, large and small, and for the economy as a whole. We do this by regulating the conduct of more than 56,000 businesses". We were established on 1 April 2013, taking over responsibility for conduct and relevant prudential regulation from the Financial Services Authority". 

Excel-A-Rate Business Services Limited is authorised and regulated by the Financial Conduct Authority. 
Registration Number FRN 713832.

The Financial Conduct Authority web site is available to view here: www.fca.org.uk